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Store Associate

Store Associate

Designed to help everyone in your network from store and pick-pack associates to delivery associates to help them get their work done more efficiently and effectively through an easy-to-use UI (user interface).

Shelley Schwartz

“Current realities have brought to the forefront the importance of efficient in-store operations right from auto replenishment of stock, to pick-pack effort optimization, ship-from-store and delivery scheduling. Staying on top of store operations guarantees your consumers the quick yet personalized shopping experience they seek.”
- Shelley Schwartz, Retail Principal, Applexus

Pick-Pack Associate

(Curbside, Home Delivery)

Pick-Pack Associate
Aisle Locator
Aisle Locator
Intelligent Pick Scheduling
Intelligent Pick Scheduling
Zone Pick-up
Zone Pick-up
Customer Collaboration
Customer Collaboration
Product Substitutions
Product Substitutions
Package Assembly & Labeling
Package Assembly & Labeling

Delivery Associate

(Home Delivery)

Delivery Associate
Delivery Scheduling
Delivery Scheduling
Delivery Route Optimization
Delivery Route Optimization
Customer Collaboration
Customer Collaboration
Delivery Confirmation
Delivery Confirmation

Store Associate (Service)

(In-Store)

Store Associate
Real-time Customer Associate
Real-time Customer Associate
Clienteling-Premium Customer Service
Clienteling-Premium Customer Service
Endless Aisle/Inventory lookup
Endless Aisle/Inventory lookup
Smart Product Identification
Smart Product Identification
Customer Appointments
Customer Appointments
Store Associate

Store Associate (Service)

While digital stores are changing the retail landscape, your brick and mortar presence remains an enduring link to the customer. This touchpoint has the potential to underline your brand equity and drive customer loyalty. In-store associates are your brand ambassadors on the frontline and our easy-to-use Store Associate solution helps them do their jobs more efficiently.

Efficient, socially distanced servicing that guarantees an enhanced retail experience without compromising on the personalized touch

Customer Appointments and Clienteling aid prompt customer identification, preferences and needs, past purchase history, and shopping patterns to give consumers the personalized service they have come to expect from you without a need for prolonged information gathering on each visit.

Inventory Lookup/Endless Aisle prevents loss of sales due to a stock- out at specific stores by seamlessly optimizing inventory at an aggregate level

Smart Product Identification enables an enhanced experience for customers who choose to visit the physical store

Pick-Pack Associates

Pick-Pack Associates

Product Substitutions and Customer Collaboration facilitate the delivery, product returns, and exchange process reducing overall returns due to out-of-stock items. This solution makes the pick-pack process more efficient and improves the uptake of product swaps through active customer collaboration. The result? Fewer returns, higher customer satisfaction levels, and improved brand loyalty.

Intelligent Pick Scheduling, Aisle Locator, Zone Pickup, Package Assembly and Labeling help associates quickly and efficiently locate products, label/pack items, and arrange pick-ups

Product Substitutions and Customer Collaboration facilitate the delivery, product returns, and exchange process, reducing overall returns due to out-of-stock items

Delivery Associates

Delivery Associates

As the world increasingly turns to doorstep / home delivery for its retail needs, your ability to translate this to a consistent customer experience across channels becomes critical. Optimizing delivery routing and scheduling will create a superior customer experience with fewer missed deliveries and help you achieve on-time performance while also optimizing business costs.

Delivery Scheduling, Delivery Route Optimization, Delivery Confirmation provides end-to-end support on the delivery process right from scheduling the delivery and deciding the best route, to confirming receipt of deliveries by customers

Customer Collaboration provides a seamless interface with customers for scheduling details like delivery time and location

Impact

IMPACT

Our team successfully deployed a robust inventory management system for the second largest fashion retailer in the world. As a result, this global apparel and footwear company was able to effectively synchronize inventory across 200 of their stores in Europe.

We provided an intuitive user interface which enhanced ease of use for store support staff to manage and control inventory. Our solution was tightly integrated with their existing SAP ERP solution as well as other inhouse non-SAP systems.

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About

We are professional and reliable provider since we offer customers the most powerful and beautiful themes. Besides, we always catch the latest technology and adapt to follow world’s new trends to deliver the best themes to the market.