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Customer and Loyalty Management

CUSTOMER AND LOYALTY MANAGEMENT

Customer and Loyalty Management Screen

Our best-in-class Customer and Loyalty Management  solution is a winning combination of strategy, processes, and technology. Attract new business, reward loyalty, and anticipate customer needs like never before. Create instantly deeper customer connections with your brand.

Ramakrishna Yadavalli

“Businesses capture huge volumes of data every time a customer interacts with the brand on social media, at the store, via eCommerce, or when data is logged in the CRM system. SimpleRetail helps you leverage this treasure trove of insights to drive personalization, run promotions, loyalty programs, rewards, and more in an omnichannel environment.”
- Ramakrishna Yadavalli, Principal - Products and Innovation, Applexus

Customer Management
Customer Management
Loyalty Card Management
Loyalty Card Management
Social Media Integration
Social Media Integration
Customer Grievances
Customer Grievances
Targeted offers & pricing
Targeted offers & pricing
Clienteling
Clienteling
Customer Segmentation
Customer Segmentation
Product Recommendation Engine
Product Recommendation Engine

Key Features

Drive Profitability Via A Data-Driven Approach
Drive Profitability Via A Data-Driven Approach

Improved profitability as a result of a holistic data-led approach to sales, customer retention, and loyalty programs. Our solution helps you make the most of the volumes of data captured every time a consumer interacts with your brand across channels and touchpoints.

Personalized Customer Experiences In An Omnichannel Environment
Personalized Customer Experiences In An Omnichannel Environment

Leverage historical data, customer behavior, past shopping patterns, and preferences across brick and mortar and digital retail stores with our 360-degree Customer View, Customer Segmentation, and premium Clienteling tools.

Deeper Customer Engagement And Collaboration
Deeper Customer Engagement And Collaboration

Customer Management synchronizes online and offline data to offer rich insights into your customers and create localized, real-time activities to engage with them. Create an interactive customer experience by leveraging Social Media Integration and Customer Collaboration. Ease order- fulfillment processes like Curbside Pick Up, Buy Online And Pick Up In Store(BOPIS), and Deliver To Home via our Customer Appointments tool.

Improved Customer Retention And Loyalty
Improved Customer Retention And Loyalty

Run customer rewards and loyalty programs with our Loyalty Card Management tool that can be run virtually (with or without offline cards) to create special promotions and Targeted Offers And Pricing to delight customers. Our Customer Grievances tool enables you to efficiently resolve customer complaints and minimize loss of sales.

Leverage Cross-sell and Up-sell Opportunities
Leverage Cross-sell and Up-sell Opportunities

Never miss out on cross-sell and up-sell opportunities with our Recommendations Engine.

Centralized Customer Data
Centralized Customer Data

Our comprehensive Customer and Loyalty Management solution stores all customer data, enabling you to leverage it to drive sales and grow your customer base.

We Support 24/7

Write to us or call us or walk-in to our office. We help you
kick start your online retail journey and enable you to run
your business the way it should.

About

We are professional and reliable provider since we offer customers the most powerful and beautiful themes. Besides, we always catch the latest technology and adapt to follow world’s new trends to deliver the best themes to the market.